Wildridge Education  
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Customer Service

Do you want more information about our products?
Need help with an order?

Contact our friendly Customer Service at
service@wildridge.com or
call us at (802) 467-3811.

For your convenience, we’ve provided answers to some
frequently asked customer service questions below:

4 Easy Ways to Order!
Academic Institutions - Free 30-Day Trial
Technical Support
Return Policy
Shipping Charges


4 Easy Ways to Order!
24 hours a day, 7 days a week!
Secure online ordering. 
We accept school P.O.s and credit cards!
 
By Phone
(802) 467-3811
Monday - Friday
9 a.m. to 6 p.m. EST

By Fax
Dial (802) 467-3442
24 hours a day, 7 days a week!
Fax your order.
Include school P.O. or credit card information.

By Mail
Wildridge Education
245 Wildridge Farm Road
Newark, Vermont 05871

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Academic Institutions - Free 30-Day Trial
Mail or fax a P.O. We’ll send you the products of your choice to review FREE for 30 days. At the end of that time, keep the products and pay the invoice, or send them back. You simply pay the return postage. It's truly risk-free!

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Technical Support
You receive Technical Support on all our products.
Visit Tech Support on our Web site.
Email us at techsupport@wildridge.com
Call (802) 467-1073
Monday - Friday
9 a.m. to 5 p.m. EST

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Return Policy
Please follow these simple instructions:

  1. Please call us at (802) 467-3811 or
    email: returns@wildridge.com for a return identification number.
  2. Please note this number on the outside of the box.
  3. If possible, please repack item(s) in the original packing material.
  4. Please indicate the reason for return on the invoice or packing slip.
  5. If you do not have the packing slip or invoice, please provide the name of the person who placed the order and the school PO number, if applicable.
  6. Include a copy of the packing slip or invoice in the package to ensure proper credit is issued.
  7. Return via USPS, UPS, or RPS and save the receipt for your records.
  8. We will promptly send a return confirmation letter, once the items have been received.
  9. Please send the package to the following address:

    Wildridge Education
    Attn: Returns
    245 Wildridge Farm Road
    Newark, Vermont 05871

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